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Privacy Policy

Last updated: March 24, 2026

1. Introduction

BAEVOS GLOBAL SERVICES LIMITED ("BAEVOS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business process outsourcing services or visit our website.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number)
  • Company information (company name, job title, industry)
  • Communication records (emails, chat logs, call recordings for quality assurance)
  • Service-related data (project details, service history, preferences)
  • Billing information (payment details, invoicing address)

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • IP address and general location data
  • Referral source

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Communicate with you about services, updates, and support
  • Process transactions and send related information
  • Analyze usage patterns to improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized activity

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties who assist in delivering our services (e.g., cloud hosting, payment processing)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication measures
  • Regular security assessments and audits
  • Employee training on data protection
  • Secure data centers and infrastructure

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@baevos.com or visit our Data Deletion Request page.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected
  • The right to know if personal information is sold or disclosed
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your rights

9. International Data Transfers

As a global service provider, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Third-Party Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information such as how often you visit our website, what pages you view, and what other sites you visited before coming to our website. For more information about Google Analytics and how to opt-out, visit Google Analytics Opt-out.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

BAEVOS GLOBAL SERVICES LIMITED
Email: hello@baevos.com
Website: www.baevos.com